1. What Personal Information Do We Collect?

“Personal information” means any information that identifies you, such as:

• Name

• Email address

• Phone number

• Project details or messages you submit

We collect this information when you:

• Contact us through our form or by email

• Request a quote or project

• Communicate with us directly

This data is kept only as long as necessary to fulfill the purposes outlined below or as required by law.

2. Automatically Collected Data

Our site uses Google Analytics to understand how visitors use the website. This may include:

• Your IP address

• Browser type

• Device used

• Pages visited and time spent

• Geolocation data (approximate)

Google Analytics may set cookies in your browser. These are non-personal, anonymized data used to improve user experience and site performance.

You can opt out of Google Analytics tracking via your browser or through Google's opt-out tool.

3. Payment Processing

We do not process payments directly on our website. However, we may collect your name, email, and billing-related information during client communications.

Stripe is our chosen payment processor. When we send you a direct Stripe link, the transaction occurs through Stripe’s secure platform. You are encouraged to review Stripe’s Privacy Policy before completing any payment.

We do not store your credit card or financial information.

4. Why Do We Collect Your Information?

We collect personal information to:

• Respond to inquiries

• Manage client relationships and projects

• Communicate about services, quotes, or timelines

• Improve our website and offerings

• Maintain business records

• Comply with legal and tax obligations

  
  

5. How Do We Share Your Information?

We do not sell or rent your personal information.

We may share your data with:

• Authorized team members involved in your project

• Service providers who help operate our business (e.g., email hosting, analytics)

• Stripe, for secure payment processing

• Legal authorities, if required by law

  
  

6. Data Storage and Security

Your personal data is stored securely, primarily on servers located in Canada. In some cases, third-party service providers may process or store data outside of Canada, always under confidentiality agreements and in accordance with Law 25.

We take reasonable precautions to protect your data from unauthorized access, use, or disclosure.

7. Third-Party Services and Links

Our website may include links to external sites or allow sharing content on social media. These platforms may collect data under their own privacy policies.

Ethetic Studio is not responsible for the privacy practices of third parties. Please review their policies if you choose to interact with them.

8. Your Rights Under Law 25

As a Quebec resident, you have the right to:

• Access your personal information

• Correct inaccuracies

• Withdraw consent

• Request deletion

• Request data portability (when applicable)

To exercise any of these rights, please contact our Privacy Officer listed below.

9. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date indicated at the top. We encourage you to review it periodically.

10. Contact Us

For questions or to exercise your data rights, please contact our Privacy Officer:

Privacy Officer
Karim Jamous
✉️ contact@etheticstudio.com